Help for Mozilla Thunderbird

Mozilla Thunderbird Technical Support

Mozilla Thunderbird  Support, reliable email is one of the basic needs of an individual today, be it for personal use or for a business purpose it’s unlimited features has made human a slave to it. Now the big question is what makes an Email client reliable? In this extreme competition where every other email client like Gmail, Yahoo Mail, AOL, Outlook are doing their best to provide the best user experience, one thing that if not completely neglected but surely prioritized very low is the Mozilla Thunderbird  Support customer service they are offering.

One of them is Mozilla Thunderbird. It is a free, open source, portable email, news and chat client developed under the big name Mozilla Foundation. It gives you a simple and uncluttered UI, a text-editor with rich variety, a simple setup and most importantly one can install a different extension to extend its features.Thunderbird is an application with very few but noticeable weaknesses, like for example Mozilla Thunderbird password recovery or corrupt data in the mailbox when switching to Local Folder mode, nested email folders with arbitrary length paths, etc with attacking behaviour. Mozilla Thunderbird  Support.

Mozilla Thunderbird  Support

Such weakness could be the reason for causing trouble for the users who are captivated using Thunderbird. As we have already mentioned that big enterprises like Mozilla don’t have enough of resource or time to handle all the user queries. Thus noticing all such difficulties we a third party tech support service Provider Company is present here in the market to assist you with the best solution for all your queries.

  • Guiding you through the setup process for Thunderbird.
  • Learn how to diagnose the issue with Gmail, Yahoo and other email providers.
  • Unable to send or receive messages.
  • Login Logout issues.
  • Configuring Global Database.
  • How to use Safe mode effectively to sort out problems.
  • Plug-in Crash
  • Managing and Configuring Email Aliases.
  • Mozilla Thunderbird password recovery not working
  • Compatibility issue with the different operating system.
  • Thunderbird crash or unresponsive.
  • Unable to add contacts.
  • Handling all technical glitches with Thunderbird.
  • Mozilla Thunderbird password recovery & reset issues
  • Contact Mozilla Thunderbird tech support phone number
  • Mozilla Thunderbird Password Recovery.
  • Mozilla Thunderbird Password Reset
  • Mozilla Thunderbird Support for Windows 10.
  • Mozilla Thunderbird Support for Windows 7,8.
  • Thunderbird Tech Support Phone Number.

How to fix Mozilla Thunderbird issues on Windows 10

Fix Mozilla Thunderbird issues on Windows 10

In our webmail vs desktop email client article, we mentioned that using desktop email clients has its benefits. Speaking of desktop email clients, one of the most popular email clients for Windows 10 is Thunderbird, but according to users, Thunderbird has its share of issues on Windows 10, and today we’re going to address some of these issues like Thunderbird won’t open links or more.

Thunderbird issues on Windows 10

Solution 1 – Update Thunderbird

Quite often issues with Thunderbird on Windows 10 can occur due to out dated version of Thunderbird. In order to fix most Thunderbird issues, it’s always good to use the latest version of Thunderbird on Windows 10 in order to avoid any potential incompatibility issues.

Solution 2 – Run Thunderbird from Safe Mode

According to users, Thunderbird hangs on their Windows 10 PC while trying to perform a certain action, and this can be caused by any third-party application. In order to fix this issue, some users are suggesting to start Thunderbird from Safe Mode. To do that follow these steps:

Before addressing any computer issue, we always recommend scanning and repairing any underlying problems affecting your PC health and performance.

Downloading drivers manually can be a long and tedious process, therefore, in order to ensure your computer is running error-free and using the latest drivers, you can use tools such as DriverAgent Plus to download quickly all the necessary drivers.

To use DriverAgent Plus follow these simple steps:

  1. Download DriverAgent Plus (100% safe download and endorsed by us).
  2. Once the download is complete start the DriverAgent Plus.
  3. Click the Start Scan button and let DriverAgent Plus download all the necessary drivers.

Outdated drivers can often cause crashes, file loss and even permanent damage to your computer. To ensure that your computer is stable, make sure to regularly check for driver updates with DriverAgent Plus.

  1. Click the Start button.
  2. Now click the Power button, press and hold Shift on your keyboard and choose Restart from the menu.
  3. Once your computer restarts, you should see Advanced boot screen. ChooseTroubleshoot > Advanced Options > Startup Settings and click the restart button.
  4. When your computer restarts again, press F5 to choose Safe Mode with Networking.
  5. After entering the Safe Mode start Thunderbird. If Thunderbird is working normally in Safe Mode, the issue is most likely caused by a third-party application that is installed on your PC, and in order to fix Thunderbird, you’ll need to find the problematic application on your PC and disable/uninstall it.

Solution 3 – Disable Thunderbird add-ons

Sometimes issues with Thunderbird can be caused by third-party add-ons that you have installed. The easiest way to check if the certain add-on is causing issues with Thunderbird is to start Thunderbird Safe Mode. To do that, do the following:

  1. Press and hold Shift on your keyboard and run Thunderbird.
  2. You should see Thunderbird Safe Mode window. Check Disable all add-on sand click Continue in Safe Mode.
  3. Optional: If the previous method isn’t working for you, you can always enter Safe Mode by starting Thunderbird normally and clicking the Menu icon in the top right and choosing Help >Restart with Add-ons Disabled.

If you have resolved Thunderbird issues by entering the Safe Mode, then your issue is most likely caused by a Thunderbird extensions, and in order to fix the issue, you’ll have to disable/remove problematic extensions. To do that, follow these steps:

  1. Start Thunderbird.
  2. Click Menu button in the top right corner and choose Add-ons.
  3. Now select Extensions tab on the left.
  4. You should see a list of available extensions. Click Disable next to each extension in order to disable it.
  5. Now enable extensions one by one until you find the one that is causing you problems.

Quick solution to fix Thunderbird issues in Windows 10

  • Step 1: Download this PC Scan & Repair tool
  • Step 2: Click “Start Scan” to find Windows issues that could be causing errors with Thunderbird in Windows 10
  • Step 3: Click “Start Repair” to fix all issues.

Solution 4 – Disable your antivirus

As we previously mentioned, issues with Thunderbird can be caused by your antivirus software, most commonly Avira, Avast, and Norton. If you’re using any of these tools, we suggest that you try disabling them to see if that solves the issue. If disabling your antivirus doesn’t solve the issue, you might have to uninstall your antivirus completely and switch to a different one. We already wrote about the best antivirus software for Windows 10, so if you’re looking for a new security software, make sure you check it out.

Solution 5 – Run Thunderbird in compatibility mode

In order to fix issues with Thunderbird, sometimes it’s best that you run it in compatibility mode. To do that, follow these steps:

Keeping your PC at peak performance isn’t as hard as you think, especially if you have a proper software tool such as ReimagePlus.

This software that we strongly recommend will repair most computer errors, protect you from file loss and hardware failure and optimize your PC for maximum performance.

  1. Download ReimagePlus (100% safe download and endorsed by us).
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues.
READ THIS ALSO:
Tip: Hide Search & Task View Buttons From the Taskbar in Windows 10

In order to quickly fix the issue like the one which brought you here and prevents other ones from happening, we advise you to download ReimagePlus now! Thus, not only will you have an error-free PC, but it will also be as fast as when you first bought it.

  1. Find Thunderbird’s shortcut and right click it. Choose Properties from the menu.
  2. Navigate to Compatibility tab and check Run this program in compatibility mode for.
  3. Select one of the older versions of Windows from the list, for example, Windows 7 or Windows XP.
  4. Click Apply and OK to save changes.

Solution 6 – Run CCleaner

Users reported that they have successfully fixed the issues with Thunderbird on Windows 10 after running CCleaner. Bear in mind that CCleaner can sometimes remove important files from your PC, so use it carefully.

Thunderbird issues on Windows 10 are most often caused by a third-party application or by a Thunderbird extension, and you can easily fix most of Thunderbird issues by following our solutions. We also did a comparison between Thunderbird and OE Classic, so if you can’t fix problems with Thunderbird, you might want to switch to OE Classic.

Thunderbird Outgoing Email Problems

Thunderbird Outgoing Email Problems

It is clear that several people are having problems with an outgoing email with Mozilla’s Thunderbird. Most outgoing e-mail problems are related to improper SMTP (Simple Mail Transport Protocol) configurations. Sometimes an ISP’s server configuration changes. Sometimes the user may not select the proper SMTP server for an account. In this post, I will attempt to cover some of the most common configurations that I find in the hope that one of them will work properly with your particular email server or ISP (Internet Service Provider).

The first part of this article begins with the post Outgoing Email Problems with Thunderbird. You might want to check that out for some background information.

I will start with some of the common SMTP configurations that I see. If you use a major ISP and your configuration is different, please post the name of your ISP and the configuration details in the comment section. Also, if you know of a publicly accessible page where the ISP offers configuration information, please post that as well.

Let’s get started.

First, the Thunderbird configuration section for SMTP server settings can be found at:

  1. Select Account Settings from the Tools menu.
  2. Scroll down to the bottom of the list if e-mail accounts.
  3. Select Outgoing Server (SMTP).

The section that you want is at the top of the right-hand side.

Highlight an SMTP account and click the Edit button, or if you want to add a new account click the Add button. The SMTP Server dialog box will pop up.

The Description is not important, but if you configure multiple SMTP accounts it would be a good idea to enter a description. The Server Name and the User Name are the two important areas to focus on. You will need to get this information from your hosting company or ISP. The account name is usually just the primary account name from your ISP. That is the name to the left of the @ in your primary e-mail address. With some ISPs it is important to use the primary account name and not necessarily the account name for the individual e-mail address you are using.

You do not need to set up separate SMTP accounts for each e-mail address if you have multiple e-mail accounts set up with the ISP. In fact, most ISPs allow you to run all of your outgoing e-mail through their SMTP servers, so if you find that one SMTP server works well, try selecting it for each of your e-mail accounts.

Typical AT&T SMTP Configuration in Thunderbird

  • Enter the SMTP Server Name. There are many variations of this, depending upon which AT&T e-mail service you are using. You will need to get the correct server name from your AT&T service provider.
  • Make sure that “Use name and password” is checked.
  • Use the full e-mail address for the primary account.
  • AT&T e-mail uses a secure connection. Click on the SSL radio button. The Port will change to 465 when you click the radio button.

AT&T Support Info: How to verify At&T email Settings.

Typical Cox.net SMTP Configuration in Thunderbird

  • Enter the SMTP Server Name. Cox uses different SMTP servers for different geographic regions in the USA. Get the proper SMTP server name by contacting Cox.
  • Make sure that “Use name and password” is checked.
  • Use the account name for the primary account. Thunderbird will prompt you for the password the first time you send e-mail.
  • Cox does not use a secure connection. Leave the No radio button selected.

Typical GMail SMTP Configuration in Thunderbird

  • Enter the Gmail SMTP Server Name.
  • Make sure that “Use name and password” is checked.
  • Enter your account name. If the e-mail address is [email protected], the account name is my account name. Thunderbird will prompt you for the password the first time you send e-mail.
  • Gmail uses an encrypted connection. Make sure that the SSL radio button is selected.

A Very Important Final Step

Do not forget that if you set up an additional SMTP server configuration, you must select it in the Account Settings for each e-mail account you want to run through that server. Right-click on an account name and select properties to view the Account Settings. You may also have to clear the password assigned to an account when you switch SMTP servers. Follow the instructions in changing Thunderbird passwords to do so.

I found a page in the page in the Mozilla’s Thunderbird support section that includes links to set up pages with several popular ISPs. You might want to take a look at Creating accounts in Thunderbird for popular email providers to see if they have the configuration information that you need.

Some Additional Notes

  • Always get the proper outgoing email configuration information from your hosting company or ISP.
  • Don’t rule out the possibility that your PC might be causing the problem. Try temporarily disabling your virus software and firewall to see if either of these systems is blocking outgoing e-mail.
  • If possible, set up multiple SMTP configurations so that if one fails, you can switch to another. I run most of my mail through my Cox SMTP server because I have found it to be more reliable than AT&T. However, both accounts have gone down periodically. Mail servers run into problems just like any other server. Sometimes the customer service people that you call are completely unaware of any issues with server downtime.
  • If you are using a Yahoo account for e-mail, be aware that Yahoo changed their system configuration a while ago. See the following page for more information: Yahoo Outgoing E-mail Problems with Thunderbird.

How to fix Mozilla Thunderbird not opening?

Fix Mozilla Thunderbird not Opening

Mozilla Thunderbird is the most trusted, solid email software in the market. It is a success web browser in the field of searching information. It is very easy to use and popular in corporate area with its interesting features.

Solution of Mozilla Thunderbird Not Opening

  • Reinstall Thunderbird
  • Use updated software and portable version
  • Restart and Reset Modem
  • Switch to different email client
  • Use PC repair tool with Patended technologies

Delete parent.lock file

  • Close the Mozilla Thunderbird program
  • Click right on the task bar and open task manager
  • Go to processes, search and remove all Thunderbird processes
  • Now press window key +R
  • Type (%appdata%) and press enter
  • Now open the Thunderbird profile
  • Search and delete the file parent.lock
  • Start Thunderbird again

Use Safe Mode

  • For Run command press “window +R”
  • Type( thunderbird –safe-mode) and press enter
  • A new window will open, click on Continue
  • Please check “disable all add-ons and reset toolbars and control
  • And click on the make changes and hit restart

Start Windows in Safe Mode

  • Press Windows key+ I to open the settings
  • Go to update & settings
  • Select recovery
  • Click restart now in advanced start up
  • Select troubleshoot >advanced options>start up settings and then restart
  • Now you will see a list of option then press F5 or 5 to select safe mode with networking

Mozilla Thunderbird Not Responding For Windows 7

Mozilla Thunderbird Not Responding

  • Update thunderbird
  • Disable all add- ons
  • Disable all the antivirus
  • Use compatibility mode
  • Use clean installation and remove all corrupted files
  • Always use safe mode
  • Clear all cache and all bookmarks

Mozilla Thunderbird is an open and cross platform for emails, news, RSS etc. It is a light software with RAM and data consumption. It is known as popular and smooth optimization browser. It  is top rated global email application to send or receive mails in secure method with very unique features.

Close all Thunderbird process

  • Click on the start and type Run and press
  • Type tskmgr to open task manager in the  Run window
  • Click right on taskbar
  • Select task manager
  • Now go to processes
  • Close Mozilla Thunderbird

For Windows

  • Click on the start and open the Run
  • Go to run window and type “%appdata%”
  • And press the enter
  • Now open the thunderbird folder and select the profiles
  • Open the folder
  • Delete the lock file

For Mac

  • Open the finder
  • Use “command+shift+g”
  • Type (Library/Thunderbird/Profiles) and press return
  • Open the home folder
  • Go to the library folder
  • Now open the thunderbird
  • Search and open the profile
  • Open your profile directory
  • Open the terminal window and type “cd”
  • Go to finder and immediately follow “cd”command
  • Press return to run the command and type ‘rm -f .parentlock.’ command