Problems Reported With Thunderbird on Windows 8.1, 10

A good number of Mozilla’s Thunderbird users have been reporting problems in Windows 8.1. We go through some of them and report them to the community below.
mozilla thunderbird windows 8.1

Thunderbird Windows 10 Problems

Mozilla’s Thunderbird is compatible with Windows 8.1, but there are some versions that seem to be creating problems for some Windows 8.1 users. One of the users says that Thunderbird was working with Windows 8.1 but after switching to Thunderbird 24.2, it has stopped working, new mails weren’t arriving and it could not connect to server

Thunderbird was working with Windows 8.1 but when I upgraded to Thunderbird 24.2 it stopped receiving new mails and could not connect to server.

I’ve check the Thunderbird forums and found that there was a very simple cause that was generating this problem. Also, some Windows 8.1 users have been reporting similar problems when playing the online game Grepolis. The solution is just to check with your firewall and make sure it isn’t blocking Thunderbird. Let us know by leaving your comment if you are having other problems with Thunderbird in Windows 8.1 and we’ll try to find a working fix together.

Call +1-800-359-4380 for more support.

Thunderbird IMAP Folder Problem

Thunderbird IMAP Folder Problem

Benefits of IMAP

The IMAP protocol supports both online and offline activity. Therefore, messages can be stored both on the local machine and on the server, enabling numerous benefits:

  • Multiple clients can be used to access messages. For example, a Thunderbird user with a Microsoft Live account can use both the Thunderbird application that is installed on their system and the web-based interface provided by Microsoft.
  • Thunderbird users can download their messages to their local system and access them even when they are not connected to the internet.
  • Messages load faster when they are stored on a local drive. Search performance is much faster than searching a set of messages on a remote server. Full-text search of a message body is only possible on messages that have been downloaded.

In order to provide this kind of flexibility and functionality, though, messages must be synchronized between the local machine and the email server.

Synchronization

To understand message synchronization, consider the following scenarios:

  • A message is downloaded to Thunderbird and deleted in Thunderbird. (The message must be deleted from both the local machine and the email server.)
  • A message is downloaded to Thunderbird and later deleted by a web-based client (such as Yahoo Mail or Gmail). (The message must be deleted from the Thunderbird message repository.)
  • A draft message is composed and saved (but not sent) in Thunderbird. (The draft must be copied from the Thunderbird message repository to the email server.)

Whenever Thunderbird starts, it checks the state of synchronization between the Thunderbird message repository and the email server, and then performs any transfers that are necessary (such as downloading new messages from the server, deleting from the server any messages that have been deleted locally, etc). Thunderbird continually synchronizes with the email server as long as it is running and has access to the internet. If internet access is lost, Thunderbird will synchronize when access is reestablished.

Non-synchronized messages are still accessible within Thunderbird. The only difference is that rather than downloading the entire message, only the message “headers” are downloaded. (Message headers contain information like the sender, recipient(s), subject, etc – everything except the body of the message.) The message body is not downloaded until you click on the message in the message list (which means that if you are not online, you can’t read the message).

Synchronization impacts performance and disk space usage.

Call  +1-800-359-4380 for help and support.

Thunderbird Support Phone Number

Thunderbird Helpline Number

Thunderbird Support Number Help Number provide dedicated round the clock support services in case of any problem surfacing in your Thunderbird account. Mozilla’s Thunderbird mail is one of the most popular email programs available which provide great ease of access to the users. This program gives great features along with the facility to enrich the emailing experience by using add-ons. Thunderbird Support Number However users sometimes are stranded helpless when this amazing email program starts malfunctioning at the user’s end. Being a client based program various user errors can cause such problems which may hamper the mailing experience. If you are also facing any such problem then immediately call our helpline number to get technical assistance from our experts available round the clock.

Common Technical Problems

• Not being able to use the Thunderbird mail at all
• Mails not coming or going
• Mails frequently bouncing from your account
• Inbox remains over flooded with spam and junk mails and not able to set filters for them
• Mails are going very slowly and taking too long for any operation
• Not able to put auto responders or vacation responders in your Thunderbird mail account
• Not able to use the setting for add on features to make the mailing experience richer
• Unable to configure your GMX account with your Mozilla Thunderbird mail account
• Facing difficulties in reinstalling or updating the Mozilla Thunderbird account
• Any other problem associated with using your Mozilla Thunderbird account

Our qualified and experienced technical staff is always waiting to provide support in case of any such problem and we assure you of speedy resolution in such matters without having to wait for the assistance to arrive at convenient hours. Our technicians will provide you all the required assistance as you call the helpline number for support.

Solutions Provided

• Assistance in letting you use Thunderbird mail account
• Help in case you aren’t able to send or receive mails
• Help in resolving the problem of frequently bouncing mails
• Support in tackling the problem of getting too many spam and junk mails by setting filters
• Help in speeding up the thunderbird mail by optimizing settings
• Help in setting up auto responders for your account
• Help in enabling you to use add-on features for richer mailing experience
• Help in configuring the GMX account with the Thunderbird account
• Help in updating or reinstalling the thunderbird mail account
• Help in any other problem associated with the thunderbird account

Call  +1-800-359-4380 for help and support.