What is the Mozilla Thunderbird?

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Mozilla Thunderbird is email service, open source, cross e-mail platform which has been developed by Mozilla to help individuals having control and create a good future for the web. Yet issues like opening and downloading new messages, problems in opening file attachments as well as sending and receiving of messages is quite common. Mozilla Thunderbird users need to back up regularly to guard against the possibility that their profile gets corrupted or wiped after installing a new extension or a new version of Firefox.

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Thunderbird tech service from Mozilla is a popular email application which you may be used to access your emails or other content. Your reason to use Thunderbird may be one of its great features like tabbed emails, advanced search, better security or the customization options or that it is Open Source and Free to use. Thunderbird tech support 1855 785 2511

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It is even obvious that problem arises regularly and due to lack of knowledge of the technical troubleshooting you are unable to resolve the problem individually and instantly. In that case, you need to get assistance by means of Mozilla Thunderbird tech support number 1855 785 2511.

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In some cases, the problem can be caused by a mail summary file (*.msf) file being corrupted. This can occur when your folder is mildly corrupted due to not compacting it regularly. A quick and dirty fix is to:

  1. Exit Thunderbird.
  2. Find your profile folder.
  3. Open the folder containing your stored messages. For example, if you are using the Global Inbox, this would be the “Local Folders” folder inside the “Mail” folder. Otherwise, it’s a folder named after the mail server, inside the “Mail” folder. For example, “pop.gmail.com” if you’re using Gmail.
  4. Select the *.msf files and delete them.
  5. Restart Thunderbird.
  6. Wait for Thunderbird to recreate the mail summary file(s).

If that doesn’t work, it may be because your folder is too badly corrupted. See the second part of the “Compacting doesn’t seem to work” section in Compacting folders.

If the problem occurs when sending a message, try re-configuring your anti-virus program so it does not check outgoing messages for viruses.

In some cases, the problem is caused when Thunderbird has trouble detecting and filtering junk (spam). This may be caused by a corrupted training.dat file. It may be necessary to delete this (Tools -> Options -> Privacy -> Junk -> Reset Training Data -> OK) and retrain the [Mail Controls].

Also look for additional issues

Redirecting emails in Thunderbird problem ; call support @ 1-855-785-2511

I have instslled Mozilla Thunderbird in order to redirect a large number of emails.  Redirct extention works but there is a problem.   Original senders name and email subject line retained but date is latest date received at redirected site.  Need to have original date and time retained.  I saw a post on another site that original date can be preserved.  Anyone now how to do this?   Urgent.  Large batch of 150 or so emails almost useless with date sorting.  Thanks.


Good Question?
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Thanks war1,

That’s interesting, and the only thing I can think of is the receiving email client.  As noted above, when I redirected from rr.comgmail.com, the gmail did indeed show today’s date and time, BUT if I hit the Show Details, it did show the original date of 8/23/2007.

When it then was downloaded into TB (I use the pop access of gmail) It showed up as a received date of 8/23/07, but it also showed the recipient as the Original, not the redirected to address.

Have you tested this on your own?  Is there something I am missing?



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Expert Comment


The redirect extension of Thunderbird does not preserve the date.  There is a trick to preverse the date if redirecting emails to Gmail, but only for Gmail address.

Hope this helps, war1


Expert Comment

Which redirect extension did you use?  I have successfully redirected from rr.com to gmail.com and kept the date intact.  If using the gmail interface, hit the Show Details text all the way to the right of the From after you open the mail.

But even better, if using Thunderbird to access the gmail account, it does in fact list it as the date of original delivery.

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Mozilla Thunderbird offers a variety of choices for computer operators short of access to vigorous waged software such as Microsoft Outlook. Permitting you to combine many mail slots with SMTP or POP conventions, Thunderbird is trivial, reactive software that works superbly.


Since Thunderbird is established by Mozilla, the brand behind Firefox, it can be more modified than Outlook, a secure application established by Microsoft. At the similar period, it deals complete essentials you want right out of the traditions, so you don’t get worried about extremely complex technical setup if you’re not relaxed operating in the channels of a software applications.

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Thunderbird structures a series of apps to manage your email as simple as likely to be. Containing tabbed email surfing, smooth explorations, and routine files to bring together your messages, beside with dominant spam sifters that are improved than a lot of internet-based applications, Thunderbird performs soundly with most email facilities. As a compacted emailing applications Thunderbird has some of complications with its functioning and can’t be easily solved by a user that don’t have sound technical understanding. Mozilla thunderbird technical support can determine quickly your issues with the same. Exclusive solutions and prominante support makes it reliable for Thunderbird users. Some of the general problems with Thunderbirds

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