Thunderbird Application not responding

Thunderbird application not responding

Solution

In some cases, the problem can be caused by a mail summary file (*.msf) file being corrupted. This can occur when your folder is mildly corrupted due to not compacting it regularly. A quick and dirty fix is to:

  1. Exit Thunderbird.
  2. Find your profile folder.
  3. Open the folder containing your stored messages. For example, if you are using the Global Inbox, this would be the “Local Folders” folder inside the “Mail” folder. Otherwise, it’s a folder named after the mail server, inside the “Mail” folder. For example, “pop.gmail.com” if you’re using Gmail.
  4. Select the *.msf files and delete them.
  5. Restart Thunderbird.
  6. Wait for Thunderbird to recreate the mail summary file(s).

If that doesn’t work, it may be because your folder is too badly corrupted. See the second part of the “Compacting doesn’t seem to work” section in Compacting folders.

If the problem occurs when sending a message, try re-configuring your anti-virus program so it does not check outgoing messages for viruses.

In some cases, the problem is caused when Thunderbird has trouble detecting and filtering junk (spam). This may be caused by a corrupted training.dat file. It may be necessary to delete this (Tools -> Options -> Privacy -> Junk -> Reset Training Data -> OK) and retrain the [Mail Controls].

Call  +1-800-359-4380 for help and support.

Redirecting emails in Thunderbird problem

Redirect Mails in Thunderbird :

Mails that have been sent to you in error can be forwarded in Thunderbird to the correct recipient of the email. This is happening regularly in companies for example where emails may reach the wrong recipient.

The forwarded message however does not look like the original one because it normally has the mail header attached to it. This looks pretty ugly and is not needed most of the time.

The Thunderbird add-on Mail Redirect allows you to redirect mails instead of forwarding them. The core difference is that a redirect sends the original mail along its way, while a forwarded mail adds the header information to it.

This ensures that the recipient will only see the original message and not the information that are attached when the email gets forwarded.

he extension Mail Redirect adds a Redirect option to the Thunderbird right-click menu which means that you can redirect multiple emails at the same time.

Instead of making use of the right-click menu, you can also use the keyboard shortcut Ctrl-B to do the same.

Emails that you want to redirect (or bounce) are opened in the following way in Thunderbird.

The resend mail form looks slightly different from regular mail forms. The first difference is the resend from menu at the top. Select one of your email addresses which you want used to resend the email.

You then need to add another email address under resend to, which is the target email address you want to send the email to.

The third and final difference is that you cannot add text or other data to the email, it just contains the same data that it arrived with.

The extension offers a couple of settings that you can take a look at when you open its options page in the Thunderbird add-ons manager.

Here you can disable the option that stores a copy of redirected mails in the sent folder, or add default to, cc and bcc resend recipients to make things easier.

This can be useful if you redirect messages to the same recipient at all times, or include a recipient at all times when that happens.

Call +1-800-359-4380 for more help and support.